Average Score (209 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

209 Ratings

4.8 Average

Models
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  • Stephen A.06-07-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Kevin R.06-04-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Amber B.05-31-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Vehicle was ready and waiting for us to test drive when we arrived. Ben was great to work with!

  • Jonathan M.05-30-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Friendly service representative and it is so convenient to drive in and drive out

  • Robin N.05-27-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    I had to cancel my appt at last minute due to unforseen issue. They got me in the next day. I waited for my car to be inspected and oil changed...it wasn't that long of a wait. They are always so nice and so helpful. I appreciate you! Thank you! Robin

  • Elizabeth M.05-25-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Garnet Volkswagen of Reading always does a great job.

  • Jo-ann R.05-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

  • Sarah S.05-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    It is always a great experience

  • David B.05-22-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Car drop-off, communications of work progress, video of inspections and car delivery were well above my expectations!

  • Leonard T.05-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021