Click on one of the people below to find out more information.

General Manager

Keith Shaw
Dealer Principal & General Manager

Before becoming Dealer Principal, I worked in all facets of the dealership. I was a partner in a group of dealerships which included the Reading location. In 2018 I became the sole owner of Audi & Volkswagen Reading. I started with the original group in 1980, over 40 years ago. My primary focus is to lead, train, guide, and assist all of our employees to achieve their goals. I have been married to my wife Ann for over 36 years. I am the father of four boys, three of which work with our Reading dealerships. We recently added two grandchildren to our family. My other son is a farrier. I enjoy fishing, boating, and anything with an engine! For the short time I am not working each week, I try to get out on the Grady White as much as possible.

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Sales

Blaine Hassler
General Sales Manager
888-275-4136 Ext. 592


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Celene Johnston
Volkswagen Sales Manager
610-777-6500 Ext. 420


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Michael Balazs
Business Manager
610-777-6500 Ext. 408


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Zac Remlinger
Volkswagen Sales Consultant
610-777-6500 Ext. 429

I've worked at VW Reading for almost 7 years. I've been in auto sales for about 10 years total. I graduated from Gov. Mifflin High School in 2006. Upon graduating, I went to Penn State University to study Criminal Justice. After only 18 months I realized I wanted to do something with cars. Fast forward to now, and I love what I do. When I am not at the dealership, I try to spend as much time as I can with my fiance. That time is usually spent shopping or going to some type of antique store, wine tasting, trying new restaurants etc.

I truly love cars and I enjoy seeing how it makes a customer feel everytime they sit in their new car for the first time. I am not sure exactly how many cars I've personally owned. All I know is, it's not enough. 
CHEERS!!

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Nicholas Moyer
Volkswagen Sales Consultant
610-777-6500 Ext. 434

I started with the dealership in early 2017. My primary focus is to offer a pressure-free atmosphere, and be a true friend to every person I interact with. I enjoy helping through the entire duration of car ownership, from educating a new car buyer, to helping maintain it, to finding the proper time to upgrade, making sure years of happy, reliable ownership occur. I was born and raised in Reading, the youngest of three brothers, and am a proud graduate from Wilson High School's Class of 2007. I found my passion for cars at a young age, both my father and step-father have automotive-racing backgrounds. When I'm not at the dealership, I enjoy spending time with my nieces and nephews. I also enjoy golfing, going for a cruise in one of my own cars, and anything related to good food.

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Ben Raker
Volkswagen Sales Consultant
610-777-6500 Ext. 442

I grew up in the Oley Valley and went to Kutztown UV, majoring in History and earning Phi Alpha Theta Honors and a record high NTE score. I completed my student teaching in the West Country of England and backpacked Europe and Central Asia before starting my career as a History teacher for many years.  Due to disillusionment with the state of public education, I eventually left my tenured position and worked as a manager at Cabelas for a time, restored several old stone houses, and raised two great kids before returning home to Berks County and Reading VW.   

As an outsider to sales, I tend to sympathise with the customer's point of view and work hard to get my clients the best deal I can for them. I also believe in the brand and own two VW's. I would not sell a car I don't believe in, and would not try to pressure anyone into a deal I would not take for myself.  Call me and give me the chance to help you choose a car you will be happy to drive.

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Tom Smith
Volkswagen Sales Consultant
610-777-6500 Ext. 461

A proud Penn State Alumni who started in Boston selling Saab, the experience helped me with my career at Merrill Lynch as a Financial Consultant.  Years later I stumbled upon a career in the very laid back Cigar Industry first at retail and then representing Davidoff as an Area Sales Manager.  These years are when I was able to be around for my two daughters and be just as much a kid visiting Disney often.  Since my father's first bug I always loved VW and Audi.  So when the cigar business became over regulated it was no surprise I would end up here at VW/Audi selling another high quality item.  

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Citlali Navarro
Customer Service Representative
888-855-9464


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"The Warehouse" Pre-Owned Sales

Joe Shaw
Pre-Owned Sales Manager
610-777-6500 Ext. 437


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Christopher Brennan
Pre-Owned Sales Specialist
610-777-6500 Ext. 460


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Brendan Lamy
Pre-Owned Sales Specialist
888-275-4136


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Rainer Brennan
Pre-Owned Sales Specialist
888-275-4136


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Service

Josh Shaw
Service Manager
888-419-8761 Ext. 456

My name is Josh and I am from the Philadelphia area. I have worked for in the car business for 8 years. I enjoy being in the automotive business and I like to rebuild cars and motorcycles. Out of all the brands, Volkswagen invests a high level of ingenuity and build quality into every car they make. That's why it's a pleasure to be working here at Volkswagen Reading. In my spare time, I also enjoy boating and water sports.

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Jason Moyer
Service Advisor
866-638-0929 Ext. 477

In 2009 I started my career in the automotive industry as a detailer for a large dealership group. I came across a great opportunity in 2011 to start working for Volkswagen & Audi Reading. I started in the detail department and then moved to Volkswagen Sales. From there I moved to my current position as an Audi and Volkswagen Certified Service Advisor. I have been a fan of Volkswagen and Audi vehicles my entire life from owning more than I can count on two hands, to working on them. When it comes to my free time, I like to spend it outdoors, working on vehicles, and anything that involves sports.

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Molly Brenner
Service Advisor
888-419-8761 Ext. 409


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Mason Lazarony
Service Advisor
888-419-8761


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Scot Lasher
Body Shop Manager
866-638-0929 Ext. 449


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Matthew Shaw
Body Shop Estimator
866-638-0929 Ext. 465


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Parts

Jeremy Robinson
Parts Manager
(610) 777-6500 Ext. 453

My automotive career started around 20 years ago. I started working as a lot attendant and washing cars. Fourteen years ago I started a new career as a parts counter person at Volkswagen and Audi Reading. I was promoted to Parts Manager over 9 years ago. My first car was a VW GTI and I have continued that with many more. I guess that is why I am so excited about the VW and Audi brands and love working with them. I look forward to serving you.

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Juan Ramos
Parts Consultant
888-710-0587 Ext. 450

My name is Juan, I've been in the auto parts industry for over 14 years. I started off in the aftermarket business, then made the transition to OEM brands. I have been with Volkswagen and Audi for 5 years now and have reached the highest level of training available. I grew up in a Volkswagen family so I am without a doubt an enthusiast to the brand. In my spare time I enjoy wrenching on my 1989 Golf, riding dirt bikes, attending local music events, as well as spending time with family and friends. I look forward to assisting you with all of your Parts & Accessory needs and hope to hear from you soon.

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Keith Becker
Parts Consultant
888-710-0587 Ext. 452


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Dealership Personnel

Diana Banh
Customer Experience Coordinator
610-777-6500 Ext. 472

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Leah Vollmer
Controller
610-777-6500 Ext. 425

I came from a banking background. I started at Audi/VW Reading as a service appointment coordinator in 2011. I have held many positions within the dealership while I worked on finishing my bachelors degree. I graduated with a degree in Business Administration/Accounting in 2017 and within that same year, was promoted to Controller. 

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Camryn Hardy
Receptionist
610-777-6500


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