TYPE:ServiceMODEL:JettaYEAR:2019
Average Score (209 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2022
Overall, the experience was fantastic. All employees, especially Paul McDonald, were extremely helpful and accommodating.
TYPE:ServiceMODEL:TaosYEAR:2023
I am so grateful for the friendly and accommodating service!!! The Service Advisor was amazing and incredibly friendly!!! Fitting me in after finding an unexpected nail in my tire an hour from my home (York Pa) was a major blessing. I am truly thankful!!
TYPE:ServiceMODEL:Golf GTIYEAR:2018
Service advisor Paul was professional, knowledgeable, helpful and courteous. It’s a pleasure to do business with him.
TYPE:SalesMODEL:AtlasYEAR:2024
Overall transaction was seemless and transparent. I worked with Zachary Remlinger who was able to get me all the information I requested but also provide competitive pricing. I scheduled to pick up the car and everything was ready when I arrived.
TYPE:ServiceMODEL:TiguanYEAR:2018
Never received information (call, text, nor email) that the work was completed and car was ready for pick up.
TYPE:ServiceMODEL:TiguanYEAR:2021
TYPE:ServiceMODEL:JettaYEAR:2024
TYPE:ServiceMODEL:Golf AlltrackYEAR:2018
Service as done and staff were helpful and friendly.
TYPE:ServiceMODEL:TiguanYEAR:2023
I fully appreciated the time and discussion that centered around a concern. Mr. Tim Button, Service Advisor, did a commendable job in lending his expertise through explanation and arriving at a suitable outcome. He truly is a "problem solver" in mechanics and was very considerate of the issue at hand.