TYPE:SalesMODEL:ID.4YEAR:2025
In general, the experience was great. I think streamlining the time it takes to actually pick up the vehicle would be helpful, but overall good experience.
Average Score (222 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2024
All good.
TYPE:SalesMODEL:ID.4YEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2020
TYPE:SalesMODEL:ID.4YEAR:2025
Bob Flick and the team did a fantastic job of getting us into a new ID4! Bob is a true asset to the dealership!
TYPE:ServiceMODEL:TiguanYEAR:2022
Took awhile to figure out the issue but it was done properly
TYPE:ServiceMODEL:AtlasYEAR:2022
Tim really had all documents and my appointment well organized. Great customer service.
TYPE:SalesMODEL:TiguanYEAR:2025
Terry was a very helpful sales associate and so was Michael in the finance department. Also the dealership was very clean and modern.
TYPE:ServiceMODEL:AtlasYEAR:2023
I was going to trade in my 2023 Atlas for a new SUV but I love this SUV and I asked the service department to do the service, replace the front brakes, clean up the marks on the wheels and detail the car and make it look new. They gave me a new loner for a few days too. I could not believe how nice the car looked. Thanks to Tim in service and my Salesman Zac for getting this done. I feel that I can drive this for another 2-3 years.
TYPE:ServiceMODEL:JettaYEAR:2025
Always a good experience