Average Score (209 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

209 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Travis O.01-17-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Very through and helpful

  • Rocco D.01-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Arlin B.01-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    It was my first time at the reading dealership and I felt very welcoming everyone that I interact with was very courteous and friendly ☺️

  • Roy C.01-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Service recommendations were explained well

  • Janice T.01-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Tim is always kind and helpful

  • Ian F.01-09-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Answered any questions I had and kept me informed throughout the entire process!

  • David R.01-08-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    Bob Flick and the team at Garnet VW are outstanding! They made the entire experience easy and seamless!

  • Dennis C.01-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Paul & Tim were great and were able to accommodate all my service needs. Thanks!!

  • Xufeng Y.01-06-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Madison C.01-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Sales and finance team were accommodating and took the time to explain anything I had questions about. Really went out of their way staying late to get my in my car that night!