Average Score (209 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

209 Ratings

4.8 Average

Models
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  • Tricia M.01-29-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Samuel H.01-28-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Dillon B.01-27-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    Setting up service was quick and easy. My service advisor, Paul McDonald, had exceptional interpersonal skills and was extremely professional and courteous.

  • Angel S.01-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    The staff at my local Volkswagen service center was courteous receptive to my concerns and provided prompt service

  • Randy B.01-27-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    Our Salesman, Larry Buck, did a great job and was very helpful. Everyone at Garnet VW was very welcoming. I was very pleased with the experience in the purchase of the Taos.

  • Bridget P.01-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    My appointment was hours late. No communication that anything was running behind. I was expecting to have my vehicle back the same day as I was told it’d take about 5 hours to fix.

  • Kathy S.01-23-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Frank B.01-21-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Paul is always friendly and professional. Makes a trip to the dealer like catching up with a friend

  • Lissette A.01-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Kathryn R.01-18-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Tim is always so helpful and gracious.