Average Score (209 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

209 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Amy A.02-28-2025

    TYPE:SalesMODEL:ID.4YEAR:2023

  • Kenneth K.02-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Jason M.02-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Harris S.02-26-2025

    TYPE:ServiceMODEL:Golf RYEAR:2023

  • Thomas P.02-25-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    We get we had the most honest experience we’ve ever encountered buying a car.

  • Amber H.02-24-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    Advisor was easy to talk to and made sure I was able to get my car serviced & picked up around my tricky personal schedule.

  • Sean D.02-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Kevin D.02-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    An average dealer service; three stars are what I consider an average dealer service department, it's what I expect

  • Kristina O.02-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Communication was on point.

  • Bret H.02-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Car was ready when I requested. They washed my car and thanked me with mints and an air freshener!