Average Score (209 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

209 Ratings

4.8 Average

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  • Amy A.03-07-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Stephen A.03-06-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

  • William S.03-05-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Great communication.

  • Cindy P.03-05-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Etta S.03-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Very courteous, friendly, helpful and professional

  • John H.03-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Five stars due to service manager Tim Button. Indeed a high quality employee. He takes time to understand the customers concerns. He gives face to face work results. His knowledge fairness and honesty represent Garnet VW of Reading well.

  • Anthony G.03-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Fritz R.02-28-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    The service consultants are helpful, courteous and personable. Service time was reasonable.

  • Gayle K.02-28-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Edward S.02-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023