Average Score (209 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

209 Ratings

4.8 Average

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  • Kelly Q.04-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Samuel W.04-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Service Staff was great, pricing was in line, no complaints there. Not happy with the scratches on my wheels from the tire rotation. I understand its an SUV and not a premium sports car, but more care could have been taken when removing and installing the wheel bolts to prevent damage.

  • Erica K.04-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Michael L.04-04-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Steve is awesome at his job, listens to the customer's needs and works with them on every step. He and his team made the transaction as easy and seem less as possible. Highly recommend

  • Edgar M.04-03-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    salesman [Larry] asked all the proper questions, found out what we were interested in and showed us what was available to us

  • Melissa A.04-03-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Angel S.03-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Nice staff, knowledgeable and explained things to me thoroughly. Always a good experience for me.

  • Stephen B.03-29-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Absolutely awesome first impression and experience!

  • Hiram D.03-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Quick and accurate service

  • Willard S.03-28-2025

    TYPE:ServiceMODEL:TaosYEAR:2022